• Member Grubisic & Partners
  • Sector Business & Financial Services, TMT
  • Date completed 21.04.2022
  • Client Heloo
  • Country Croatia
  • Acquirer TaskUs
  • Country United States

TaskUs (Nasdaq: TASK), a private equity backed provider of outsourced digital services and next-generation customer experience, has acquired Heloo, a digital customer experience solutions provider based in Croatia.

The acquisition of Heloo enhances TaskUs’ European language capabilities, diversifies TaskUs’ client mix with referenceable EU-based clients and helps to scale TaskUs’ global operations by expanding further into Eastern Europe. Similar to TaskUs, Heloo has high employee satisfaction with a 4.7 Glassdoor score, high client retention, and a strong client-centric culture. Heloo’s co-founders, Domagoj Makar and Tomislav Plesa, will continue managing the business after one of the most significant Services sector exits in Croatia.

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